| คุณสมบัติผู้สมัครงาน : |
• Male or Female not over 25 years old
• Excellent Reading, Writing English.
• Skill in the use of personal computers and related software applications (at least Windows app.).
• Advanced knowledge of internet, email technology, webhosting and domain name system.
• Ability to work productively and efficiently to meet deadlines and quotas.
• Attention to detail
• Analytical skills
• Knowledge of customer service principles, techniques, systems, and standards.
• Ability to work in a team environment
• *** Available for various shift ***
|
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| ลักษณะงาน
: |
งานประจำ |
รายละเอียดของงาน:
|
1. Supports Level 1 technical
support issues via email
support, chat and Lunarforums.
2. Utilizes Level I security
access to Account Management
System to assist customers.
3. Transfers static customer
accounts from previous web
host to Lunarpages' servers.
4. Supports sales and billing
as a secondary role.
5. Escalates or flags tickets
and calls to senior personnel
when necessary.
6. Adds features to accounts
via billing manager when
requested.
7. Answers Help Desk tickets
as a secondary responsibility
8. Reads, troubleshoots and
answers Lunarforums threads.
9. Continues development of
Lunarpages and systems
knowledge to more effectively
reply emails.
10. Performs miscellaneous
job
• related duties as assigned
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| สถานที่ปฎิบัติงาน
: |
Vipawadee soi 16/28 (Ratchadapisek soi 19) MRT |
| จังหวัด
: |
กรุงเทพมหานคร |
| จำนวนที่รับ
: |
2 s
|
| เงินเดือน
: |
ไม่ระบุ |
| สวัสดิการ
: |
ไม่ได้ระบุ |
| วิธีการสมัคร
: |
Call in, Walk in, Email
Interview in ENGLISH ONLY !!
Please send your application
in English only!! |
| ติดต่อ
: |
สมัครงาน ได้ที่ Katie Sritao |
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